Diary of a Bad, Bad Bookkeeper: (Day 149) The Collusion Scam

Betty Bookkeeper Headshot

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Dear Diary,

Today was a not-so-great day.  Apparently, I have a partner now.  I never intended to have a partner, but it appears I have no choice in the matter.  Here’s what happened:

I was in my office (innocently shredding checks), when I suddenly heard a man say, “I know what you’re doing.”

Quickly slipping the leftover checks back into my desk drawer, I looked at him with my most innocent expression.  “What do you mean?” I asked sweetly.  It was Ernie, one of the flooring … Read More

The Best Printers for Small Businesses

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The following is an excerpt from our newest ebook “How To Start A Lucrative Virtual Bookkeeping Business” which we are launching on June 30th, 2010 and are currently pre-selling for 50% off. While the advice is intended for small bookkeeping business owners, in my opinion, it works for anyone who runs a small business.  I would love to get your feedback and hear any comments on printers you love.  So, if you have any feedback, please leave a comment below.

How to Send an Email Blast Without Getting Spam’d

Many times, when businesses try to send out multiple emails at once, they end up getting put into the receiver’s Spam box.  It isn’t because the receiver doesn’t know the sender.  It’s usually because the sender has chosen more then 5 people (or some number just as disturbingly small).  It can be really frustrating when you have to send out an email blast to a multitude of people, and then never hear from them because the message ended up in their Spam folder, and they never check their Spam folder.   To bypass this, you simply need to send out an … Read More

Diary of a Bad, Bad Bookkeeper: Men Suck!

Betty Bookkeeper Headshot

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Dear Diary,

Today was another, “Not so great day”…but this time it was one for the books.

Today, when I went to work, I wasn’t feeling so hot.  In fact, I ended up puking into my office trash can just as the boss walked in.

Betty Bookkeeper Headshot“Hey,” he says to me, looking concerned.  “You’re sick?  You shouldn’t be here if you’re sick.  Go home!”

“She was sick yesterday too,” the … Read More

The 10 Customer Service Rules that All “Big Businesses” Utilize

You may be wondering, “E.T. Barton is a bookkeeper and a researcher.  What the heck could she possibly know about customer service?  What qualifies her to teach a lesson like this one?  She’s ‘Back Office’ – NOT Retail.” 

Picture by thadz

SignTo be quite honest…I rock at customer service.  I mean, I seriously kick butt.  But that is not actually what qualifies me as a customer service expert.  What qualifies me is the fact that one of my very first jobs – back when I was in … Read More

Paint a Target on Your Customers

In BOOKKEEPING MONEY-SAVING TIP #4: Analyze Your Business Location, I discussed the fact that many businesses make the mistake of choosing a bad retail location because they don’t analyze the location in relationship to their competitors.  In actuality, proximity to competitors is merely one reason why a business location can fail.  Another common reason is failure to identify the customers in that location’s area.  If you don’t know who your customers are and where they are located, your business can go down in ORRead More

Bookkeeping Money-Saving Tip # 14: Making Money with Your Website (Part 2)

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In the last BOOKKEEPING MONEY-SAVING TIP # 13: Make Money With Your Website (Part 1), I discussed two ways that you can supplement your income with your business blog.  As promised, here is another tip that anyone can do to make money with their business website.  However, today I am only going to focus on one main money-making idea because it is such an … Read More

BOOKKEEPING MONEY-SAVING TIP # 13: Make Money With Your Website (Part 1)

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Believe it or not, when I first decided to start my own business seven years ago, I did not want to do bookkeeping.  I may be good at it, but I’ve never LOVED it (not like my Mom does).  Instead, I wanted to make “just enough money” so that I could stay home with my newborn daughter, and maybe do a bit of romance-writing on the side.  If that meant busting my behind and selling Mary Kay products to support my family, I was going … Read More

Diary of a Bad, Bad Bookkeeper: (Day 72) Bank Balance? What Bank Balance?

Dear Diary,

Today, was a funny day.  The boss came into my office, and he had this look on his face.  It was a look like, I’m gonna get answers – no matter what.

Pasting an innocent expression on my face, I quickly hid the Mafia Wars game on my computer screen and turned my full attention to him.  “What’s up, Boss?” I asked.

“Hey, Betty.  I was just wondering – how much money do we have … Read More

Diary of a Bad, Bad Bookkeeper – (Day 1) A New Job

Betty Bookkeeper Headshot

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Dear Diary,

I just started my new job today, and it’s perfect.  It’s a small company with only a few employees, most of whom are never in the office – they all work “in the field.”  Also, there’s a receptionist, so I won’t have to be constantly answering the phone (thank goodness for that).  The receptionist is very friendly, and I can tell that she’s looking forward to having another woman in the office.  Most of the other employees are men – all the better for … Read More