Diary of a Bad, Bad Bookkeeper (Day 14) – The Carnage Begins

Well Diary,

Betty Bookkeeper HeadshotToday was the day… the FIRST day that I stole from the company.  Today, I forged my first check with the owner’s signature. I would have done it a couple days ago – as soon as I found out the owner doesn’t open the bank statements, and in fact expects me to do it – but the owner suddenly changed his pattern. Instead of staying out of the office, like he had done every … Read More

The Best Printers for Small Businesses

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The following is an excerpt from our newest ebook “How To Start A Lucrative Virtual Bookkeeping Business” which we are launching on June 30th, 2010 and are currently pre-selling for 50% off. While the advice is intended for small bookkeeping business owners, in my opinion, it works for anyone who runs a small business.  I would love to get your feedback and hear any comments on printers you love.  So, if you have any feedback, please leave a comment below.

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Bookkeeping Money-Saving Tip # 14: Making Money with Your Website (Part 2)

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In the last BOOKKEEPING MONEY-SAVING TIP # 13: Make Money With Your Website (Part 1), I discussed two ways that you can supplement your income with your business blog.  As promised, here is another tip that anyone can do to make money with their business website.  However, today I am only going to focus on one main money-making idea because it is such an … Read More

BOOKKEEPING MONEY-SAVING TIP # 13: Make Money With Your Website (Part 1)

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Believe it or not, when I first decided to start my own business seven years ago, I did not want to do bookkeeping.  I may be good at it, but I’ve never LOVED it (not like my Mom does).  Instead, I wanted to make “just enough money” so that I could stay home with my newborn daughter, and maybe do a bit of romance-writing on the side.  If that meant busting my behind and selling Mary Kay products to support my family, I was going … Read More

Paint a Target on Your Customers

In BOOKKEEPING MONEY-SAVING TIP #4: Analyze Your Business Location, I discussed the fact that many businesses make the mistake of choosing a bad retail location because they don’t analyze the location in relationship to their competitors.  In actuality, proximity to competitors is merely one reason why a business location can fail.  Another common reason is failure to identify the customers in that location’s area.  If you don’t know who your customers are and where they are located, your business can go down in flames at … Read More

Laptop Features to Consider For Small Businesses

The following is an excerpt from our eBook, “How to Start a Lucrative Virtual Bookkeeping Business.”

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One of the things I see a lot of when it comes to bookkeeping is laptops…lots of laptops.  Some work incredibly well (whether for bookkeeping or anything else) while others work horribly.  Thus, I have compiled a list of features to consider when shopping for any laptop, whether for bookkeeping alone, or for business in general.

(If you have any further recommendations, please leave them in the comments so that other readers will know what to consider.)

  • Must-Have Features … Read More
  • Diary of a Bad, Bad Bookkeeper (Day 40) – Stealing the Boss’s Identity

    Betty Bookkeeper Headshot

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    I got a new credit card today. Well, technically, I got a new “company credit card” today. When the boss wasn’t around, I went ahead and called his credit card company and told them we had lost his company card and needed a new one. They asked me for all of the usual identifying information – social security number, mother’s maiden name, address, phone, account number, etc. – and of course, I gave the guy on the other end of the line … Read More

    Diary of a Bad, Bad Bookkeeper – (Day 9) In the Clear

    Betty Bookkeeper Headshot

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    Dear Diary,

    Well, it’s been a little over a week, and I would say I’ve got “the lay of the land.”   Apparently, the Owner wasn’t kidding when he said he’d be out of the office a lot.  I have yet to actually see him in the office for more than an hour a day.  He comes into the office in the morning to give his field guys their daily assignments, then he talks to me for about 10 minutes before he too heads … Read More

    The 10 Customer Service Rules that All “Big Businesses” Utilize

    You may be wondering, “E.T. Barton is a bookkeeper and a researcher.  What the heck could she possibly know about customer service?  What qualifies her to teach a lesson like this one?  She’s ‘Back Office’ – NOT Retail.” 

    Picture by thadz

    SignTo be quite honest…I rock at customer service.  I mean, I seriously kick butt.  But that is not actually what qualifies me as a customer service expert.  What qualifies me is the fact that one of my very first jobs – back when I was in … Read More

    How to Send an Email Blast Without Getting Spam’d

    Many times, when businesses try to send out multiple emails at once, they end up getting put into the receiver’s Spam box.  It isn’t because the receiver doesn’t know the sender.  It’s usually because the sender has chosen more then 5 people (or some number just as disturbingly small).  It can be really frustrating when you have to send out an email blast to a multitude of people, and then never hear from them because the message ended up in their Spam folder, and they never check their Spam folder.   To bypass this, you simply need to send out an … Read More