Tag Archives: customer service

How to Charge More for What Comes Easily to You

  By E.T. Barton | August 9, 2011 - 1:32 pm | Bookkeeping, Guest Bloggers, Increasing Profits, Money Making Tips, Small Business Advice, Spotlights, Virtual Bookkeeping
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Linda Hunt is the founder of SUMSOLUTIONS, a company devoted to teaching freelance bookkeeping professionals how to build and sustain a profitable practice that supports their body, mind and spirit. Are you ready to learn marketing strategies that work? Click here http://www.sumsolutions.com/free-webinar-lead-generating-strategies/ to join Linda on a FREE webinar for bookkeepers – “Lead Generating Strategies that KEEP Your Pipeline Full.” ********************************************************************************** In the past, every time a prospective or existing client challenged or questioned me on my fee, I would become a deer in headlights!  In my head, I would be shouting “I cannot believe that this is happening again!” … Continue reading →

Is a Loyalty Program Right for Your Business? Part 1

  By E.T. Barton | June 21, 2011 - 12:28 pm | Getting Customers, Increasing Profits, Money Making Tips, Small Business Advice
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Running a business that relies on “repeat business” can be very stressful, especially with the economy the way it is today.   Consumers are counting their pennies more than ever as they lose their jobs and their homes.  Add that to the possibly high competition in your area, and you could soon find yourself looking down the barrel of a gun – your business on the line.  What’s a responsible business manager to do?  Simple.  When your business relies on repeat business, you need to make your business “worthwhile” to your customers.  You need to give them the best value for … Continue reading →

CASE STUDY: The Merchandise Mart

  By E.T. Barton | December 29, 2010 - 1:20 pm | Case Studies, Small Business Advice, Uncategorized
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For the first time in one of my case studies, I am going to name the business that I will be discussing and how they can make MORE money if they wanted to.  The reason I am naming them is because that this company is a fairly large company, and I am sure they make a decent income already.  However, having visited this company, I can honestly say that they are missing the potential of increasing their profits by  approximately $1 million a year, if not more. The company in question… TIVOLI WORLD in Benalmadena, Spain (near Malaga) A Quickie … Continue reading →

Bookkeeping Money-Saving Tip #16: The Email Subscription List

  By E.T. Barton | December 23, 2010 - 10:08 pm | Blogging, Bookkeeping, Getting Customers, Money Making Tips, Money Saving Tips, Small Business Advice, Virtual Bookkeeping
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One of the best things that any business can do is to generate an Email List, especially, an Email SUBSCRIPTION List.  With an email list, bookkeepers can email invoices and sales receipts to customers.  Even better, the advertising department (or person) can use an Email Subscription List to send out advertisements to customers and thus generate additional sales.  If nothing else, having an email subscription list gives a business an opportunity to remind customers that they exist – that they have products that might interest the customer at any time of year, and to offer extra incentives for getting them … Continue reading →

Bookkeeping–More Than Just Paperwork

  By Guest Blogger | December 6, 2010 - 7:22 am | Bookkeeping, Getting Customers, Guest Bloggers, Small Business Advice, Spotlights, Virtual Bookkeeping
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James Carlin has been a bookkeeper since 1992.  His business serves clients in many different industries in the Pacific Northwest.  He enjoys writing about bookkeeping and helping others pursue their own career in it as well.  You can learn more about James and his business at:  Success-in-bookkeeping.com or at his blog.  Also, you can connect with James on Facebook by clicking here.  ***************************************************************************** As a professional bookkeeper for 15 years now, I have come to understand that the relationship between a bookkeeper and his/her client is an important one. Many small business owners are going it alone and don’t have … Continue reading →