The New American-Style Customer Service
As I’ve begun my year-long journey around the world, my mind has transitioned from constant worker to constant customer. Yet at the same time, my researcher’s brain has shifted into high gear. Every town and attraction I’ve visited, I have analyzed, weighed and compared that location to “what we do back home.” Because I’ve done [...]
Why Australian Businesses Seem to Be Failing
I am not going to sit here and even pretend to be an expert at Australian business. I have not been in Australia long enough, or done any kind of research on Australian businesses, to proclaim that I am any kind of expert. However, I am an expert when it comes to American businesses and [...]



